Terms & Conditions

Welcome to YoruShop. By using our website (yorushop.in) and placing orders, you agree to these Terms & Conditions. Please read them carefully.

1. Definitions
“Website” refers to the online store operated by YoruShop. “User”, “you” or “customer” refers to any person who visits, browses, purchases or uses services via this Website. “Products” means goods offered for sale on the Website.

2. Acceptance of Terms
By placing an order through the Website, you signify your acceptance of these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these Terms, you should immediately discontinue use of the Website.

3. Ordering & Payment
When you place an order, you warrant that you are legally capable of entering into binding contracts and that all the information you provide is correct and complete. Payment must be made via our approved methods. All orders are subject to acceptance by YoruShop, which reserves the right to refuse or cancel any order for any reason (such as product unavailability or pricing error).

4. Pricing & Availability
Prices displayed on the Site are in Indian Rupees (INR) and include applicable taxes unless otherwise stated. We make every effort to ensure the accuracy of pricing, but errors may occur. In case of an error in the price of any product, we will inform you and give you the option to reconfirm your order at the correct price or cancel it. Product availability is subject to change without notice.

5. Shipping & Delivery
We endeavour to dispatch your order promptly once payment is cleared. Delivery timelines are estimates only and may vary due to unforeseen circumstances (e.g., courier delays or force-majeure). YoruShop is not liable for any delay in delivery by third-party carriers. Risk of loss passes to you once the product is delivered to the courier partner.

6. Returns, Refunds & Exchanges
You may request returns, refunds or exchanges in accordance with our Return Policy available on the Website. Products must be returned in original condition, unused, with all tags and accessories (unless due to a defect). We reserve the right to refuse returns or charge a restocking fee if the product is not in a resalable condition.

7. Intellectual Property
All content included on the Website (product images, text, design, logos) is the property of YoruShop or its licensors and protected by applicable intellectual property laws. You may not reproduce, distribute, modify or create derivative works from such content without our prior written consent.

8. User Conduct
You agree not to use the Website for any illegal or unauthorised purpose. You must not interfere with or disrupt the Website’s operations (e.g., hacking, phishing, spamming). You agree to indemnify and hold YoruShop harmless from any claim, loss or damage arising out of your misuse of the Website.

9. Limitation of Liability
To the fullest extent permitted by law, YoruShop and its officers, employees or partners shall not be liable for any indirect, incidental, special or consequential damages (including loss of profits, data or goodwill) arising from your use or inability to use the Website or Products. Our total liability for any claim arising under these Terms shall not exceed the amount you paid for the relevant Product.

10. Force Majeure
YoruShop will not be liable for any failure or delay in performance due to causes beyond its reasonable control (including natural disasters, courier strikes, governmental action, cyber-attacks, etc.).

11. Governing Law & Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of [insert city, e.g., Gorakhpur, Uttar Pradesh].

12. Changes to Terms
We reserve the right to modify or replace these Terms & Conditions at any time. Users will be notified of changes when we post them on the Website, and continued use constitutes acceptance of the revised Terms.

13. Contact Us
If you have questions or concerns about these Terms, please contact our customer service at [insert email/contact details].